Privacy Policy
Last updated: 11 August 2026
This page describes the privacy practices of the TIKNOMA website and our current request-based communication process.
1. Scope
This Privacy Policy explains how personal information submitted through the TIKNOMA website, product request form, contact channels and related communications is handled.
2. Information We May Collect
Depending on how you interact with us, we may collect your name, company name, email address, phone number, WhatsApp/Telegram details, country, preferred language, product request details, notes and messages. Postal code and delivery address may be collected later when they are necessary for further collaboration or delivery planning. Basic technical information may also be processed for website operation, security and abuse prevention.
3. Why We Use Information
We use personal information to receive and evaluate requests, contact you for clarification, continue discussions or collaboration, prepare operational records, respond to messages, improve our products and services, and maintain the security and functionality of the website.
4. Sharing and Service Providers
Information is not sold. It may be shared only when reasonably necessary with service providers supporting website hosting, security, communications or operational processes, or when required by applicable law or a competent authority. We seek to limit such sharing to what is necessary for the relevant purpose.
5. Retention and Security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, ongoing communication, operational records and applicable legal requirements. Reasonable technical and organizational measures are used to protect information against unauthorized access, loss, misuse or alteration.
6. Your Requests and Rights
You may contact us to ask about personal information relating to you, request correction of inaccurate information, or request deletion or restriction where applicable. Requests are assessed in accordance with applicable data-protection law.
7. Contact
For privacy questions or requests, contact us at info@tiknoma.com.
8. Updates
We may update this policy when our website, processes or legal requirements change. The latest version will be published on this page.